Privacy policy

1. Controller and contact

Triverso is a personal project of Iván Cárdenas, Venezuela. For privacy questions, contact [email protected].

2. Data we use

• Online play: nickname, avatar, guest, session and room identifiers, moves and match results. Your opponent can see your nickname, avatar, reactions and result.
• Optional account: Google and Firebase process the identity information needed to sign you in. Triverso associates your Firebase identifier with your account, profile name, avatar, language and time zone. We do not receive your Google password.
• Progress: participants, dates, results, match history and daily activity for statistics and streaks.
• Preferences: language, theme, sound, vibration and measurement options. Your device or browser stores preferences and the data needed to keep you signed in.
• Technical data: IP address when connecting, platform, version, requests and errors needed to provide the service, limit abuse and diagnose problems.

Practice matches are calculated on your device. If usage measurement is enabled, practice events may also be generated.

3. Purposes and providers

We use this data to provide the game, authenticate accounts, retain progress, restore connections, respond to requests and protect the service.

We use AWS Lightsail to host the server and database; Google/Firebase for authentication and, when enabled, measurement through Google Analytics; and Sentry for error diagnosis when configured. Support emails are handled through Gmail. These providers may process data outside Venezuela under their applicable terms and safeguards.

The current version has no purchases or ads. We do not sell your data or use Analytics events for advertising.

4. Measurement and diagnostics

You can change “Share usage statistics” in Settings. Measurement uses events about usage, game mode, language, duration and version; Google may use cookies or installation identifiers and technical data. Our own event parameters do not include your nickname, room codes or invitation links.

Turning this option off stops future usage measurement; it does not automatically erase information sent earlier. Sentry error reports and logs needed to operate the service are separate from Analytics. We apply filters to reduce session data and personal content in diagnostics.

These information pages do not include Analytics, Sentry, tracking cookies or external resources. HTTP requests needed to serve them may be processed by the hosting provider.

5. Retention

We retain your profile and progress while you keep your account and they are needed for those features, until you request deletion. Match results may remain in participants’ histories; when processing your deletion, we remove your identification or delete records that cannot be retained without identifying you.

Sessions, invitations and rooms have operational expiration periods. Expiration does not mean match history has been deleted. Technical and provider logs are retained according to active settings and the need for diagnostics, security and incident handling; you may ask about the retention that applies to your data.

When handling deletion, we review associated data in our systems and with providers. If backups exist, we restrict their use and prevent deleted data from being restored. If a legal obligation or justified security need requires retention, we will explain the reason, affected data and applicable period or criterion.

6. Your requests and deletion

You may request access, correction or deletion of your data through the privacy email. We verify ownership proportionately; we will never ask for your Google password or session tokens.

Request account deletion

Requests are handled personally. We will update you on the process and confirm when it is complete. If an obligation prevents us from deleting part of the data, we will explain why. Signing out, switching guests or uninstalling the app does not by itself delete server data.

7. Security and audience

Public connections use HTTPS and WSS. We apply authentication, authorization and session access controls. No service can guarantee absolute protection.

Triverso is intended for a general audience, with particular attention to teenagers and young adults; it is not designed specifically for children under 13. If you are a minor, use the service with the authorization or supervision required in your country. If you are responsible for a minor and need to ask about or delete data, contact us.

8. Changes

We will publish updates on this page with their date. If the controller changes or our use of data changes substantially, we will provide notice as appropriate. Creating a company in the future does not mean your data has already been transferred to it.